We have put together all our advice and answers to your questions about the lock or the code number of your case to help you better.

How do I change the code number on my lock?

The lock on your bag is not shown here? Just get in touch with us.

Briefcase Lock instructions 1

The lock as delivered is preset to 0-0. To set your personal combination, please follow these steps:

1. Push button 1 in the direction of the arrow to the end and press firmly after pushing it to the end.
2. While in this position set your secret code (for example 8-8) by turning the number wheels. Please make sure that during the setting of the numbers you will not release the button.
3. Release the button and your code is now set.

Your code is now set. Write it down in a safe place so that you can go back to it if you forget it. If you want to change the combination, repeat steps 2-3.

Briefcase Lock instructions 2

The lock as delivered is preset to 0-0. To set your personal combination, please follow these steps:

1. Push button 1 in the direction of the arrow to the end and press firmly after pushing it to the end.
2. While in this position set your secret code (for example 8-8) by turning the number wheels. Please make sure that during the setting of the numbers you will not release the button.
3. Release the button and your code is now set.

Your code is now set. Write it down in a safe place so that you can go back to it if you forget it. If you want to change the combination, repeat steps 2-3.

Briefcase Lock instructions 3

The lock as delivered is preset to 0-0-0. To set your personal combination, please follow these steps:

1. Push button 1 in the direction of the arrow and hold down until step 2 is performed.
2. While in this position set your secret code (for example 8-8-8) by turning the number wheels (2). Please make sure that during the setting of the numbers you will not release the button.
3. Release the button (1) and your code is now set.

Your code is now set. Write it down in a safe place so that you can go back to it if you forget it. If you want to change the combination, repeat steps 1-3.

I’ve forgotten my code number

The quickest way is that you try to unlock your case by trying all possible combinations starting from 000, 001, 002, …. This procedure will take about 30 minutes. Otherwise we suggest that you take the case to your nearest repair centre to get your bag open. or you can go back to where you bought the bag.